Michellyn wrote:
> The other day, I installed Mobi Pocketreader on my Palm
so I could
> access library licensed e-books. I think that may have
started my
> problem. I hadn't synced in a couple of days, so I
don't know for sure.
>
> When I tried to open Plucker on my Palm this morning, I
got a blank
> white screen; I had to do a soft reset to get into
anything else on my
> Palm. When I try to open Sunrise XP on my desktop, I
now get the
> message "This application has failed to start
because SYNC20.dll was
> not found. Re-installing the application may fix this
problem." It
> could be coincidence, but the timing of these two
problems seems to
> coincide.
>
> I've tried re-installing Plucker (both the desktop and
viewer
> software) and Sunrise XP several times, syncing after
each time. I've
> also un-installed MobiPocketReader, both from the
desktop and the Palm
> (did that before re-installing Plucker and Sunrise XP).
Still, I get
> the error message on Sunrise XP and the blank screen on
the Palm. Any
> ideas on how to fix this? Thanks!
>
> Michelle G.
Have you tried running CleanPlkr on the Palm?
HTH,
Daniel Serodio
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