Notification about my account(s)

I am trying simply to get info about my world points, i.e.,
how can I  
redeem them and how to go about using them for airline
tickets, cash,  
and/or merchandise. I am finding it quite difficult to
contact anyone  
either by phone or e-mail.
I am soliciting your help as I have over 50,000 points
available and  
would like to use them somehow. Please help. my phone number
is  
805-964-6542 or cell 805 698 8904. Tom Stephens
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