where to put this information

I recently looked at a bug where somebody wanted to know how
to
make lpr printers show up in the print dialogs, since in
his
environment, lpr is used (bug 232009, if you are
interested). 
Our default printing configuration uses cups and we don't
want to show 
two printing systems in the print dialog by default, since
that would
be confusing. It is however pretty easy to configure GTK+ to
show
lpr instead of cups (or both, if you want) - if you know how
to. 

I wonder if we have a good place to put this kind of
non-default
configuration information, maybe a howto section in the
wiki, or
something like that ?

And what (if any) are the steps I should take to make sure
that 
useful information like this finds its way there ?


Thanks,  

Matthias


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On Wed, 2007-04-25 at 14:01 -0400, Matthias Clasen wrote:
> I recently looked at a bug where somebody wanted to
know how to
> make lpr printers show up in the print dialogs, since
in his
> environment, lpr is used (bug 232009, if you are
interested). 
> Our default printing configuration uses cups and we
don't want to show 
> two printing systems in the print dialog by default,
since that would
> be confusing. It is however pretty easy to configure
GTK+ to show
> lpr instead of cups (or both, if you want) - if you
know how to. 
> 
> I wonder if we have a good place to put this kind of
non-default
> configuration information, maybe a howto section in the
wiki, or
> something like that ?
> 
> And what (if any) are the steps I should take to make
sure that 
> useful information like this finds its way there ?

A couple ideas:

1.  http://fedorap
roject.org/wiki/Printing - seems self-explanatory, but
on the other hand I can't tell whether it was intended to
hold user help
content.  That's what I'd search for if I were a new user.

2.  http://fedoraprojec
t.org/wiki/FAQ - catchall for some common
problems, but again, this may be too "weedy" for
that page.

3.  http://f
edoraproject.org/wiki/Bugs/FC6Common - in the area
called
"Less Common Issues," possibly?  There is also a
"F7Common" page for the
upcoming release.

Does a knowledge base system get easier to implement with
Plone as the
engine for our web site?  I'm pretty sure it does, which
would make
one-off issues much easier for users to enter and docs
people to edit
into publication shape in small, bite-sized chunks that
could entice new
Docs contributors to help out.

-- 
Paul W. Frields, RHCE                          http://paul.frields.org/

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#fedora-devel, #fredlug

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On Wed, 2007-04-25 at 16:13 -0400, Paul W. Frields wrote:

> Does a knowledge base system get easier to implement
with Plone as the
> engine for our web site?  I'm pretty sure it does,
which would make
> one-off issues much easier for users to enter and docs
people to edit
> into publication shape in small, bite-sized chunks that
could entice new
> Docs contributors to help out.

+1

Even if we start with some funky kbase module, let's make
that a
priority.  We need somewhere new to put content that comes
into the
relnotes feed, btw, other than just in the relnotes (where
not all
belongs.)

- Karsten
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Project 
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