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Thread: Email message content




Email message content
user name
2007-01-07 01:36:37
I'm preparing a demo for some helpdesk people who support
hundreds of users.

The user doc says (under the above heading) "Roundup
only associates 
plain text (MIME type text/plain) as messages for items. Any
other parts 
of a message are associated as downloadable files. If no
plain text part 
is found, the message is rejected."

Does this mean the users who email MS Word content from
Outlook will 
have their message rejected?

If so, is the message rejected in a way which lets me
explain the 
niceties of email behaviour?

Thanks

Mike

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Email message content
user name
2007-01-07 02:44:27
On Sunday 07 January 2007 12:36, Mike Dewhirst wrote:
> I'm preparing a demo for some helpdesk people who
support hundreds of
> users.
>
> The user doc says (under the above heading)
"Roundup only associates
> plain text (MIME type text/plain) as messages for
items. Any other parts
> of a message are associated as downloadable files. If
no plain text part
> is found, the message is rejected."
>
> Does this mean the users who email MS Word content from
Outlook will
> have their message rejected?

If it's *just* the word doc then yes, the email will be
rejected.


> If so, is the message rejected in a way which lets me
explain the
> niceties of email behaviour?

They'll get the same information that appears in the user
guide.


    Richard

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