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Thread: Enterprise-Level (J2EE) Tier II Support Engineer Opportunity (Redmond)
Enterprise-Level (J2EE) Tier II Support Engineer Opportunity (Redmond)
user name
 2006-09-10 17:22:04 

  


  

    

Exciting opportunity to support world class enterprise level web based applications!!!


 


This role is code level and works closely with Development and supports IT staff members and integration consultants to implement and support enterprise web based ;applications at a high level. 


 ;


Duties and Responsibilities 




    

  • Apply strong technical, communication and customer service skills to resolve incoming customer support calls. 
    • 

  • Serve as Level 2nd escalation point providing Product and Programming support to Customers and internal staff. 
    • 

  • Deliver remote Developer Support to customers and write code using various programming languages and scripting languages. 
    • 

  • Escalate to Support Management and/or Engineering when needed, or when escalation policy dictates it. 
    • 

  • Perform on-call support as required. 
    • 

  • Log and track customer call information and troubleshooting activity in Clientele call tracking system. 
    • 

  • Assume ownership of all customer calls assigned. 
    • 

  • Utilize multiple internal systems as well as web content to research and apply known solutions. 
    • 

  • Occasional travel for on-site support may be required.


Education, Skills, and Knowledge Requirements 


    

  • Bachelors in a technical field or equivalent combination of educational and professional experience in a software/support environment. 
    • 

  • 3+ years experience developing and supporting software on Windows and Unix Operating Systems. 
    • 

  • Software programming experience required using Java, J2EE, HTML, CSS, JavaScript, XML, and ASP. Must be able to debug code. 
    • 

  • Experience with Application Servers, such as WebLogic and Websphere are a plus. 
    • 

  • Knowledge of administration and troubleshooting Windows, UNIX, and database administration are beneficial. 
    • 

  • Web server, TCP/IP, HTTP and a working knowledge of networking required. 
    • 

  • Web and Client/Server development and/or troubleshooting experience. 
    • 

  • Experience with Web Servers (IIS, SunOne, Apache) installation and administration. 
    • 

  • Exceptional verbal and written communication skills are essential. 
    • 

  • Should be a self-starter, highly motivated, and have the ability to multitask problems, and manage time wisely. 
    • 

  • Ability to work with the customer, keeping them informed of progress, and providing a resolution that is timely and agreeable by the customer. 


Must be flexible, able to function in high-stress situations, with a work ethic that demonstrates a ‘what ever it takes to get the job done’ attitude. 


Please contact us today if this is you!!!




Brad DeMar


Principal


LG Consulting



206-267-5620 Direct || 206-729-7772 


 




"Short searches, long careers"


 

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    IBM Opportunity: H1 OK $160,000/year
  


  

     user name

     2006-09-13 04:40:54
  


  

    

  


  

    


Hello,


A recruiter at an YESNA INC. , an IBM Business Partner, asked if any one is interested i the following position.  If so, please email your resume to yesna.com">aeyesna.com


*Compensation and Position Information:


1. Base salary up to $120,000 - $130,000 For the right candidate. + Up to 20% in bonouses + Yesna pays up to $7,000 to candidate after six months on the job.  Total base salary can be up to $160,000/yr


2. Candidate can transfer to another IBM division like the prestigious software group after 1 year of good performance.


3. 4 days OR 5 days travel each week. ; IBM tries to have your flights close to home but that is not always the case. ; IBM pays generously for your travel expenses (issues you a credit card, 4-5 start hotels, etc..)


4. IGS trains its people using generous budgets on many cutting edge technologies.


*Skills:


1. Websphere Portal Development


2. Java/J2EE


*Experience: 4-5 years


* Visa Status: IBM will transfer H1 Visa.


*Interviewing:  Interviewing DIRECTLY by IBM starts this Friday 09/15 and goes on for 2 weeks.


 


Thanks


Ame

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    IBM Opportunity: H1 OK $160,000/year
  


  

     user name

     2006-10-06 18:53:14
  


  

    

  


  

    




  



    

            
Please remove my email from your mailing list. ; Thanks.

"ayman E." <aymanm1hotmail.com> wrote:  
  
  
  
  
Hello,
  
A recruiter at an YESNA INC. , an IBM Business Partner, asked if any one is interested i the following position.&nbsp; If so, please email your resume to  aeyesna.com">aeyesna.com
  
*Compensation and Position Information:
  
1. Base salary up to $120,000 - $130,000 For the right candidate. + Up to 20% in bonouses + Yesna pays up to $7,000 to candidate after
 six months on the job.  Total base salary can be up to $160,000/yr
  
2. Candidate can transfer to another IBM division like the prestigious software group after 1 year of good performance.
  
3. 4 days OR 5 days travel each week. ; IBM tries to have your flights close to home but that is not always the case. ; IBM pays generously for your travel expenses (issues you a credit card, 4-5 start hotels, etc..)
  
4. IGS trains its people using generous budgets on many cutting edge technologies.
  
*Skills:
  
1. Websphere Portal Development
  
2. Java/J2EE
  
*Experience: 4-5 years
  
* Visa Status: IBM will transfer H1 Visa.
  
*Interviewing:  Interviewing DIRECTLY by IBM starts this Friday 09/15 and goes on for 2 weeks.
  
 
  
Thanks
  
Ame
  

 
	
	
		
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