anyone used getsatisfaction.com for support?

Hi all,

I just came across this site:

http://getsatisfaction.com


It's a support forum site that links "users" with
each other and with
the product / company they're asking for support about.

Twitter links to it from their "help" link, so I
assume it's not
completely crap, and it seems to be aimed at providing the
"open
conversation" that Cluetrain and Kathy Sierra talk
about.

Has anyone had good or bad experiences with
getSatisfaction.com?
Should the tiddlyspot team consider doing tiddlyspot support
through
that site maybe?

Cheers
;Daniel

obRefs..
Cluetrain: http://cluetrain.com/
Kathy: http://headrush.typepad.com/creating_passionate_users/


PS: I was trying to find out what a # meant in a twitter
message.  But
gave up after ten seconds.

-- 
Daniel Baird
Cop: "Do you know how fast you were going, sir?"
Heisenberg: "No, but I know exactly where I am!"

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>
> PS: I was trying to find out what a # meant in a
twitter message.  But
> gave up after ten seconds.

http://hashtags.org/

-Xv
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[OT]
>> PS: I was trying to find out what a # meant in a
twitter message.  But
>> gave up after ten seconds.
> 
> http://hashtags.org/

More on this:
     http
://microformats.org/wiki/twitter-nanoformats
Sounds like you missed your chance to be taught in the ways
of the 
nanoformats by The Master* during TiddlyYuletide... ;)
[/OT]


-- F.


* http://w
ww.flickr.com/photos/psd/1760771204/

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>
> http://getsatisfaction.com

>

..so far seems like a really great idea for doing support. 
I suspect
that Casablanca will get all excited about it once he
discovers it...


-- 
Daniel Baird
Cop: "Do you know how fast you were going, sir?"
Heisenberg: "No, but I know exactly where I am!"

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