Opera doesn't print postage on Paypal site

I am having trouble with Opera in regards to printing
postage from the
Paypal website.

I do alot of Paypal transactions (over 100 a month)
and am getting tired
of switching to Firefox every time I need to print
postage.

When you print postage through Paypal, you get a
pop-up screen that
shows you a  preview of the label you are going to
print. This pop-up
has a  "Print Label" button on it that once
clicked,
should launch the
print dialog box in Opera.

But it doesn't. I have reported this several times on
the Opera beta
forum ( I am using 9.0 throughout the beta process and
just upgraded to
9.0 Final today) until I'm blue in the face - but no
one has listened,
responded or fixed it.

Is there something that I need to set in order to have
Opera function
properly to print postage from Paypal? Some setting I
may have overlooked?

If I can't get this resolved I may be a 8+ year Opera
user that switches
to Firefox because Opera doesn't care to listen when
complaints are made
on beta versions nor do they even care to respond on
the forums.

Thanks for any help you may be able to provide!


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On Sat, 24 Jun 2006 20:26:47 +0800, wolfgrrl
<wolfgrrloneyahoo.com> wrote:

> When you print postage through Paypal, you get a pop-up
screen thatshows  
> you a  preview of the label you are going to print.
This pop-uphas a   
> "Print Label" button on it that once
clicked, should launch theprint  
> dialog box in Opera.
>
> But it doesn't. I have reported this several times
onthe Opera beta forum

Just complaining to a web forum or newsgroup does not mean
that anyone  
 from Opera software has actually read it. Both of those
venues are  
primarily communities of fellow Opera users. The only way to
ensure you  
have Opera's attention is to either contact Opera Software
support  
directly, submit a bug report <http://www.ope
ra.com/support/bugs/>, or  
Help > Report a site problem. Note that the last two
options don't  
necessarily give you any feedback either, but they will be
read!

> Is there something that I need to set in order to
haveOpera function 
> properly to print postage from Paypal? Some setting
Imay have overlooked?

I doubt it. It's most likely some scripting problem, which
could be  
anything, but it's most likely something that Paypal will
need to fix.  
Have you reported the problem to Paypal too?

> If I can't get this resolved I may be a 8+ year
Operauser that switches 
> to Firefox because Opera doesn't care to listen
whencomplaints are made 
> on beta versions nor do they even care to respond onthe
forums.
>
> Thanks for any help you may be able to provide!

In general, threats are poorly received by anyone. Switch to
Firefox if  
that works better for you!

I think the main problem is that it sounds like you need to
have sold  
something via Paypal. That means the folks from Opera
software are going  
to have to set up at least two accounts, sell something,
transfer some  
real money, etc. It's a lot of hassle. They may not even be
able to  
reproduce your problem. Often online vendors provide
different systems to  
different parts of the world, and the Paypal for Norway may
work  
differently to Paypal elsewhere.

Is there anything in the error console (Tools > Advanced
> Error console)?  
You might want to open the console before going to the page
with the  
"Print Label" button and clear out any existing
messages. That way the  
messages you do see will be related only to the page with
the problem  
button.

That will only be a start. I'm happy to make an effort if
you are. It will  
probably require looking at the page source code, so you'd
have to save  
that, remove any personal bits and email it to me. I'd have
a look at that  
and see if there's any clues, and I might have to get back
to you for more  
bits and pieces. Email me directly if you're interested.

-- 
Andrew Gregory, <URL: mailto:andrewscss.com.au >
<URL: http://www.scss
.com.au/family/andrew/ >
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On 24 Jun 2006 at 5:26, wolfgrrl wrote:

> I am having trouble with Opera in regards to printing
> postage from the
> Paypal website.

Hi Wolfgrrl,
in my work for Opera core QA I have handled a bug report
about this 
problem. (I don't know if it was filed by you or by someone
else).

I've done the following:
- made payments between the personal PayPal accounts of core
QA 
colleagues a number of times, trying to find the
"print postage" 
option after a payment, and trying to work out what about a
payment 
might make this option appear.
- since we did not find the problem this way, I have
personally 
written to eBay about it and discussed "label
printing" features 
found in either PayPal or eBay. Unfortunately the features
they told 
us how to find appeared to work fine.
- I don't have a clue why I don't see the option/popup
window that 
fails to print. Perhaps something to do with my account type
in 
PayPal, a setting I need to enable, or something that isn't
available 
through PayPal accounts for my country.
- the bug is still open for analysis, in other words still
on my 
table. Given the importance of PayPal I won't close it but
at this 
point it won't see any action without more information :-(

I have given this problem a serious amount of my time and 
unfortunately so far you have seen no results of that. If
you can 
help me reproduce it we might get somewhere..

-- 
Hallvord Reiar Michaelsen Steen
hallvordhallvord.com  http://www.hallvord.com/

Assuming that communication is possible is more fun

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