Reporting errors in import filters

Yes, an Endnote representative contacted me last week about
this.

Lukas

-----Original Message-----
From: listmasterisiresearchsoft.com
[mailto:listmasterisiresearchsoft.com]On Behalf Of
jack.fernandes[jack.fernandesaku.edu]
Sent: Friday, July 21, 2006 8:18 PM
To: Endnote-Interestrssoft.isinet.com
Subject: RE: Reporting errors in import filters


The 'filter' files are Endnote Support's business.  If
you report any
errors, they will definitely need some time to fix the bug. 
I think you
will get a response eventually.

/Jack
xxxxxxxxxxxxxxxxxxxxx

-----Original Message-----
From: listmasterisiresearchsoft.com
[mailto:listmasterisiresearchsoft.com] On Behalf Of
Kosterrssoft.isinet.com
Sent: Thursday, July 20, 2006 10:38 PM
To: Endnote-Interestrssoft.isinet.com
Subject: Reporting errors in import filters

I have found a couple of errors in the official EndNote
RefMan RIS
import filter. I have sent an email about this to EndNote
support, but I
have not received any reply so far.
Does anybody have any experience with reporting errors in
EndNote
filters , connections, styles?

The problem is not that I cannot update the filter myself: I
already did
that. 
The problem is rather that when our students download
references from
our MetaLib Digital Library website, they all have the same
errors. 

It is very easy to correct the errors, for instance: the RIS
tag "SN" is
mapped to "Notes" instead of "ISSN"
in the Journal Article template.

Lukas Koster
Digital Library Management
Library of the University of Amsterdam

Official:Yes