Endnote 9 Hangs with Word

We have an Endnote 9 network installation (9.01) with client
machines 
running Windows 2000. When you open the Endnote plug-in in
Word and try 
to insert the first citation then Endnote hangs with 100%
CPU load. The 
period seems to vary from one machine to another and in  the
worst cases 
is up to 20 minutes. Thereafter things seem to be OK until
the next time 
you open up Word and Endnote anew. Anyone seen anything like
this or can 
suggest why? We tried upgrading Word from XP to 2003 but it
made no 
difference. Although we are not entirely sure, it seems to
affect only 
the network install which is copied on a Linux Samba share
addressed as 
\\fileserver\share.

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Gordon Milligan (milliganeth.mpg.de)
Webmaster and Research Software Support
Max-Planck Institut für ethnologische Forschung
Max-Planck Institute for Social Anthropology
PO Box 11 03 51
06017 Halle/Saale - Germany
Tel: +49 (0)345 2927 443 
Fax: +49 (0)345 2927 502
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