Here at MIT we've also had a regular stream of reports from
Blackwell, and have also noted that the initial message does
not
offer enough information to pursue an investigation. Access
is
only cut off for a few hours, which is good, but it does
seem
that having a time of day and the name of the journal
title(s)
included in the initial message would be a good idea. The
wording of the messages is identical for some other
publishers,
too, (e.g. Liebert) so seems to be driven by the software
the
site is 'powered by' - in this case Atypon?
A wrinkle related to these excessive use messages:
While this is not true in all cases, we are finding that use
of
Google DeskTop can trigger some publishers' excessive use
thresholds. In at least one case where we could not
identify
unusual activity, the user at the IP was able to tell us he
uses
Google Desk Top and we believe in that case (and perhaps in
others) that was the source of the tripping of the
threshold.
I'd be interested in what others have to say about this
Google
DeskTop issue as well as the Blackwell (and other) excessive
use
messages. In particular, I'd like to know what protocol or
procedure you follow for investigating and who performs the
investigation. If anyone understands exactly how
GoogleDesktop's
crawler causes the publishers' sites to detect excessive
use, I'd
be interested in that, too.
Ellen Finnie Duranceau
Digital Resources Acquisitions Librarian
MIT Libraries
efinnie mit.edu
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