Hi,

On 6/9/08, Archie Rosenblum <archiebbsti.com> wrote:
> I am new to SIP and have a quick question.  I have a
VOIP account and I am
> trying to get placecall to make the call and it is not
getting through.
>
> The company that provides the account gave me a
username, password, proxy
> and stuns server.  The soft phone they provide is
sjphone.  There was no
> mention of realm.

Firsrt thing to do when debugging such problems is to
capture SIP traffic
with Wreshark and try to understand what's going wrong. For
example,
you will be able to see realm, anounced by server and pass
it to PlaceCall.
To see only SIP and RTP traffic in Wireshark, you may set
display filter
(not capture filter!) to "SIP or RTP". Also it is
generally a good idea to
attach captured logs when reporting such problems 

Also, first try to invoke PlaceCall without STUN. Afaik, it
is still
work in progress
and is not working well (or at all) in curent version of
sipXtapi.

-- 
Regards,
Alexander Chemeris.

SIPez LLC.
SIP VoIP, IM and Presence Consulting
http://www.SIPez.com
tel: +1 (617) 273-4000
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